House Manager Report
July 14, 2022

1. Client statistics
We served 329 families in June, 528 adults and 516 children. This is 32 families more than we served in May. In June we had 113 new clients. We averaged 15 families a day in June compared to an average of 14 families a day in May.

2. Virus impact
Since July 1st clients do not need an appointment to shop.
Since November 8th donors do not need an appointment to make donations.

3. Volunteers
We have 42 regular volunteers.
This summer we have an intern through Summer Works. She will be writing all our volunteer job policies and procedures. With some regular volunteers on vacation, we are a little low on volunteers some days.

4. Donation Status
Our current needs are:
Pots and pans
Tennis shoes, both men’s and women’s
Small household appliances; microwaves, toasters, coffee pots, blenders, fans
Can openers
Underwear preferably new, size small men’s and women’s
Pajamas; men’s, women’s, and children’s
Men’s jeans
King, queen, and twin sheets
King, queen, and twin blankets/comforters
Towels and washcloths
Vacuum cleaners
Currently we are overwhelmed with women's and kids’ (size newborn through 5T) clothing and are not accepting those clothes donations through the end of July.

5. Business/Community Contacts
One of our volunteers became the owner of Supreme Air Systems after his uncle retired. He and the employees decided to give back to the House and donated part of their sales for the months of May and June to us, which totaled about $1,500.

6. Community Outreach
Cricket Wireless is offering our clients a free phone and one of their plans for free through the Affordable Connectivity Program, a federal program that helps lower the cost of service for qualifying households. They have helped several of our clients receive a new phone.
At a recent volunteer meeting, our volunteer Arthur shared his good news story: Mid-June weeks ago a group of young people from the Washtenaw County Juvenile Court came to the House to volunteer. I suggested to their supervisors that the youth might want to talk to Arthur about his life in prison. Arthur told the youth about how hard it is to lose your freedom. One of the young men seemed a little resistant, but Arthur was able to motivate him to focus. All the youth became quiet and listened to Arthur’s story about life in prison.
Arthur reported that after this experience, two of the young people have re-focused themselves on school and employment. Arthur was recommended to us by Ann Arbor Mayor Christopher Taylor. Arthur has been offered a job with the City of Ann Arbor to work with youth and the Park and Recreation department.

7. Facility Status
The elevator is not certified by the State of Michigan. We reminded our landlord of this on April 25, 2022. The current certificate expired July 26, 2019.

8. Safety Issues

9. Incidents

10. Areas that need attention
The pile of unsorted clothes in the tagging room is very high. Hopefully it will shrink now that we are not accepting womens’ or kids’ clothing (size newborn through 5T) until August 1st.

11. Client Stories
The Washtenaw sheriff’s department dropped off a pregnant 19-year-old at the House. All the shelters were full and there was no place for her to go. Our volunteers and another client’s social worker tried to help her find a place to stay the night with no luck. The volunteers paid for her to stay in a hotel for the night.

12. Overall Appearance and Organization
The store area is looking well.

Submitted by Gemaya Griffin, House Manager