House Manager Report
November 16, 2023
1. Client Statistics
 We served 431 households in October, 715 adults and 767 children. This is 73 households fewer than we served in September. In October we had 116 new clients. We averaged 20 households a day in October and 25 households a day in September.
 Due to an overwhelming increase in clients and not having enough committed volunteers to serve them, starting October 1st we had to return to our original mission statement: to serve only people who live in Washtenaw County.

2. Volunteers
 We have 44 regular volunteers.

 Roberta King, after 20+ years volunteering at the house, including time as Board President and House Manager, most recently helping at the check-in desk three days a week, has retired. We are still looking for a volunteer to help with check-in Friday afternoons.

3. Donation Status
Our most pressing current needs are:
 Pots and pans
 Small household appliances; microwaves, toasters, coffee pots, blenders, and fans

 Blankets/comforters (all sizes)
 Bed sheets (all sizes)
 Towels and washcloths
 Athletic shoes, both men’s and women’s
 Can openers
 Winter coats
 Underwear, preferably new, men’s and women’s, small and plus sizes
 Pajamas; men’s and women’s
 Men’s jeans
 Vacuum cleaners

4. Business/Community Contacts
 This year the House was again the recipient of the University of Michigan’s A2-Advance
Annual Winter Clothing Drive. They exceeded their goal of collecting and distributing 1,500 items of clothing to keep our neighbors warm this winter, donating 1,704 items including nearly $18,000 in purchases through an Amazon gift registry.
 On Saturday October 28th.
we had 18 students from the Health Science Scholars Program at the University of Michigan volunteer with us. They did a great job, helping and cleaning the building.
 Wacker Chemical Corporation hosted a Textile Collection Drive (including clothing, bedding, and towels) supported by 300 team members from their Ann Arbor Headquarters & Innovation Center. They brought their donations to the House on November 6th.
 The Order of the Eastern Star in Saline, invited House by the Side of the Road and two other non-profits to come to their chapter meeting November 6th. The House was presented with their check for $333.
 The Skyline Interact Club held a clothing drive for us, dropping off items November 15th.

5. Community Outreach
 Every other week on Friday afternoon we have a group of seven 8 graders who are fulfilling required community service hours by volunteering at the House as part of their confirmation class.
 On November 3rd I represented the House at a resource fair for families to learn more about resources in our community at the W Scott Westerman Preschool and Family Center. That building provides space primarily for Head Start and Great Start Readiness Program classes.
 On November 12th I was invited to talk about the House at a meeting of a Christian-based student community service organization at the University of Michigan. Students from this organization have been volunteering with us. They are currently in the midst
of organizing a clothing drive for us.

6. Facility Status

 The asphalt between Ferguson Plumbing (east of our building on the same lot) and our building was repaired Wednesday October 25th.
 We continue to wait on an updated State of Michigan elevator certification. According to Kone Elevator the State is far behind issuing paper certificates. Kone removed the outdated certificate but assured us the elevator is in good shape.


7. Safety Issues
None

8. Incidents
On November 7th someone broke into a closet in the children’s room and took a couple boxes of diapers and 4 brand new coats. One of our volunteers caught them and prevented them from taking more. Our handyman Jim replaced the lock the next day.

9. Areas that need attention
We are overwhelmed, again, by clothes donations, especially women’s clothes.

10. Donor Stories
A homeless client came us after all her possessions had been stolen. She desperately needed new clothes. She said she didn’t even know who the clothes she was wearing belonged to. Please keep her in your prayers.

11. Overall Appearance and Organization
The overall store area is looking well.


Submitted by Gemaya Griffin, House Manager