House Manager Report
March 15, 2023

1. Client Statistics
We served 320 households in February, 523 adults and 526 children. This is 4 households more than we served in January. In February we had 97 new clients. We averaged 19 households a day in February and 20 households a day in January.

2. Volunteers
We have 44 regular volunteers.

3. Donation Status
Our current needs are:
Pots and pans
Small household appliances; microwaves, toasters, coffee pots, blenders, fans
King, queen, and twin sheets
King, queen, and twin blankets/comforters
Towels and washcloths
Tennis shoes, both men’s and women’s
Can openers
Underwear, preferably new, men’s and women’s, small and plus sizes
Pajamas; men’s and women’s
Men’s jeans
Vacuum cleaners

4. Business/Community Contacts
Students enrolled in the University of Michigan School of Nursing are volunteering at the House to get community service credits required by their academic program.

5. Community Outreach
The Dot Org, a Washtenaw County-based non-profit focused on reducing the stigma surrounding menstruation and making menstrual hygiene products more accessible for those who menstruate, will be partnering with us by donating “period packages”, supplying menstrual hygiene products, for our clients.

6. Facility Status
Our State of Michigan elevator certification expired July 26, 2019. On December 6, 2022, Kone Elevator performed a no-load elevator test with no issues discovered. We were told to expect an updated certification soon but have not received one yet.
Rollers on the elevator will be replaced March 20th.

7. Safety Issues
An electrician installed new exit and emergency lights March 9th.

8. Incidents
The House by the Side of the Road was closed Wednesday, February 22 through Friday, February 24 because of the weather and a power outage.

9. Areas that need attention
Some clients do not check out. We hope to increase the efficiency of our check-in and check-out procedures, reducing the length of lines at both stations. We are considering purchasing tablets to make check-out easier. We are also considering eliminating some of the questions we ask at check-in.

10. Client Stories

11. Overall Appearance and Organization
The overall store area is looking well. Submitted by Gemaya Griffin, House Manager